FAQ

Currency

All prices are in Canadian dollars (we only ship to Canada).

STOCK

Items listed on the store are available in our store as well. Therefor items which are unique/one off are subject to availability. Once an order is placed we verify stock then ship the item. In rare cases when the item is NOT in stock, we immediately apply a full refund.

SHIPPING

FLAT RATE $15 FOR ALL ORDERS

Bong World offers free expedited ground shipping (with orders over $250.00 Canadian) to customers in Canada.
Customers may enjoy quicker shipping if they wish to pay for faster delivery service.

All shipping is done from our store in Saskatchewan, Canada. We fulfill orders manually and ship by Canada Post.
Bong World strives to ship all orders within 24-72 hours. Canadian shipments can take about 8-10 days or less and United States shipments take between 11-14 days or less.

Customers are provided with Canada Post tracking numbers and they may follow their shipment on the Canada Post website. All shipments are insured against loss.

Bong World ensures adequate packing materials. If breakage occurs kindly email support and we will follow up with a solution that works for both parties.

RETURNS

All sales are final with the exclusions of DOA (Dead on Arrival), Warranty or Damaged Goods.
Prices are subject to change without notice.

WARRANTY

As All Sales Are Final we generally only offer Manufacturer’s Warranties. That being said items damaged in post or that have arrived DOA(Dead On Arrival) can be inquired about. Please be sure to retain all purchase records and receipts for warranty purposes.